Free Shipping on all order’s over £100. Shipping costs may vary according to weight of product’s on orders under £100.
We want you to be happy with your purchase. If there’s an issue, please review the policy below.
You may request a return within 14 days of receiving your order, in line with UK consumer law.
While we strive to ensure timely and accurate delivery of all orders, we cannot accept liability for any supplementary costs incurred by customers due to delayed, lost, or misrouted orders.
In such cases, our responsibility is limited to assisting with locating the order, providing a replacement, or issuing a refund where appropriate.
We recommend contacting our customer service team promptly if you experience any delivery issues so we can resolve the matter as quickly as possible.
We cover the cost of returns for faulty, damaged, or incorrectly supplied items. However, for returns due to a change of mind or other non-fault-related reasons, the customer is responsible for covering the return shipping costs unless otherwise stated.
Please ensure all returns are packaged securely to avoid damage during transit. If you have any questions regarding return costs or eligibility, please contact our customer service team for assistance.
